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Transfers in Shanghai

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  • 9.25 / 10
    9.2533 150 reviews
  • 2,015
    travellers have enjoyed tours here
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Covid-19 Measures

All of our providers comply with local legislation and applicable health recommendations regarding protective material and safety to help avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Shanghai with a minimum of 18 hours in advance
  • P - How long does the journey from the hotel to the airport take?

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    We recommend booking the pick-up, from the hotel to the airport, 3 hours before your flight departure time.

    The payment can be made in euros, dollars or in yuan.

  • P - What pick up time should I choose?

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    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. You can see our recommendations on the following question.
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

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    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

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    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

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    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

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    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

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    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

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    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

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    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

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    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

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    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

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    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

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    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

Hongqiao Airport Hotel in Shanghai US$ 33
Pudong Airport Hotel in Shanghai US$ 55

Our customers' reviews

These are genuine reviews written by our customers.
9.30
9.2533 150 reviews

5 out of 150 reviews

10

3/Nov/2019

Ricardo Marcelo Cisneros Feijoo

Sam Miguel De Tucumán , Argentina

Nos esperaron en horario. la persona que nos recibió siempre fue muy atento hasta no ayudaba con las valijas. Muy conforme

I travelled with my partner
8

1/Nov/2019

Chafi Jacobo Borge

Merida, Mexico

que al menos hable ingles el conductor , lo demás todo perfecto

I travelled with my partner
2

16/Aug/2019

Luis

Madrid, Spain

El conductor llegó tarde y con prisa. Poco considerado, le teníamos que seguir corriendo por el aeropuerto, sin que tuviera en cuenta que nosotros llevábamos maletas. Tenía tanta prisa, que cuando llegamos al hotel, se bajó sin desbloquear la puerta trasera y no podíamos salir. Cuando fue a cerrar el portón del maletero, no esperó a que yo terminara de sacar la maleta y golpeó la mochila que llevaba en la espalda.

Pedimos disculpas si el trato no fue correcto. Hemos hecho llegar a nuestro colaborador el mensaje para que hable con el conductor.

I travelled with teenagers
4

11/Jul/2019

Luis

Guatemala, Guatemala

enviaron vehículo que no se parecía en nada a la fotografía de civitatis, chofer en short mal vestido como de vacaciones, cobró 40 dólares adicionales porque supuestamente era de 11 pasajeros Pero era un microbus viejo de 8 pasajeros sin espacio de maletas, quitaron un sillón y apenas cupieron las 8 maletas que llevábamos y los 5 pasajeros Lo reclame y el dueño me mandó un montón de justificaciones donde indicaba que ese era el vehículo para 11 pasajeros una total estafa

Contactaste con el proveedor antes del traslado y te explicó que probablemente se había elegido una opción con poca capacidad; se ofreció una alternativa por 40$ más y fue aceptada. El vehículo enviado era del tamaño requerido. En cuanto a la vestimenta del chófer, se ha impuesto una más formal.

I travelled with small children
10

2/Jul/2019

Patricia

San Roque, Spain

Muy puntual

I travelled with my partner