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Transfers in Varadero

Change
  • Private Shared
    8.83 / 10
    8.8266666666667 532 reviews
    7.76 / 10
    7.7567567567568 222 reviews
  • 14,141
    travellers have enjoyed tours here
+ -

Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Varadero with a minimum of 24 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes approximately 30 minutes to get to the city center from José Martí International Airport. If you are traveling from Varadero, it takes 2 hours and 20 minutes. Please note that you have to be in the Airport at least 2 hours in advance.

    Shared transfers are only from hotels, and are not available for pick up from private addresses, such as apartments.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Final price

Havana Airport Hotel in Havana US$ 36.30
Havana Airport Cruise port US$ 36.30
Shared transfer US$ 8.40

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared
8.80 / 10
8.8266666666667
532 reviews | 14,141 travellers
7.80 / 10
7.7567567567568
222 reviews | 14,141 travellers

5 out of 532 reviews

10

09 / 04 / 2022

R
Ramona Wray

Bucharest , Romania

Jose was very friendly and knowledgeable. And he waited more than an hour for us, as baggage claim took forever.

I travelled with teenagers
10

08 / 29 / 2022

A
Anonymous

United Kingdom

Cheer Jose

I travelled with my partner
8

08 / 25 / 2022

R
Richard March

Bradford, United Kingdom

Car was OK by Cuban standards. However the driver drove straight past the turning for the airport because he forgot we were going to the airport. If I hadn't noticed and prompted him we would have ended up 30 mins away in Varadero Town...

I travelled with teenagers
8

08 / 22 / 2022

R
Richard March

Bradford, United Kingdom

Car was OK by Cuban standards. A bit odd that the driver brought his wife (?) with him. But drive was fine and straight to address OK.

I travelled with teenagers
10

07 / 22 / 2022

J
Jaka Snoj

Ljubljana, Slovenia

Very friendly driver.

I travelled by myself

5 out of 222 reviews

10

09 / 03 / 2022

A
Alejandra

Cucuta, Colombia

Muy amables. Me esperaron a pesar de ser un colectivo y me dejaron muy cerca a mi alojamiento. Translate this opinion into English.

very friendly They waited for me despite being a group and left me very close to my accommodation. Opinion translated. Show original.

I travelled by myself
2

08 / 31 / 2022

J
Juan Sarri Sanfeliu

Barcelona, Spain

The driver did not come and we called the phone number that you provided me in your last email and they told us that the driver had "Dengue" so he did not come. We had to hire a taxi and it cost us 25 dollars. In conclusion, I will not request your service again. because you are not trustworthy people. I haven't seen the email until now because I don't have internet, but I would appreciate it if you would reimburse me for the 25 dollars for the taxi.

Please accept our apologies for what happened. We will make every effort to ensure that this does not happen again. We have already proceeded with a full refund.

I travelled with my partner
2

08 / 27 / 2022

J
Justina

Kaunas, Lithuania

No one was waiting outside for the airport pick up. Our flight was a bit late and there was a long procedure for checking passengers documents and we didn't have any internet at that time. But still, a simple sms would have worked. And when I got the internet - there was still no message, anything, any indication that the driver was waiting or trying to reach us out. Not worth it to book in advance here.

We are sorry that the service could not be provided as planned. This has been brought to the attention of the appropriate authorities and will be followed up to confirm that this was a one-off occurrence. The corresponding refund has been processed.

I travelled with my partner
10

07 / 29 / 2022

A
Anonymous

United Kingdom

Transfer was very good and efficient. Confirmation of pickup the day before was initially at the wrong time but this was rapidly rectified and I was easily able to message on the civitatis website and communicate with the tour company via WhatsApp to adjust the timing. Would definitely recommend pre booking and giving your flight number as the driver knew which terminal to go to in advance and the airport website was incorrect- listen to the driver they know best. Would recommend to everyone.

I travelled by myself
10

07 / 26 / 2022

A
Anonymous

United Kingdom

Lovely driver who met me at the door with a sign, brought the car to me and helped with my bags, friendly despite my basic Spanish and his basic English, good driving. Would recommend to anyone arriving at Havana Airport. Airport is very chaotic so I was extremely grateful to have a pre arranged transfer, could not have been an easier experience.

I travelled by myself