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Transfers in Cuzco

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  • 9.37 / 10
    9.3742331288344 163 reviews
  • 2,417
    travellers have enjoyed tours here
+ -

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Cuzco with a minimum of 24 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    If you reserve a return transfer service, we recommend you book the transfer from your hotel to the Airport at least 2 hours and 30 minutes before your departure time. The journey takes approximately 30 minutes.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

3 passenger vehicle US$ 9
6 passenger vehicle US$ 13
8 passenger vehicle US$ 16
16 seat minibus US$ 27

Our customers' reviews

These are genuine reviews written by our customers.
9.40 / 10
9.3742331288344
163 reviews | 2,417 travellers

5 out of 163 reviews

2

05 / 16 / 2022

A
Anonymous

Redlands, United States Minor Outlying Islands

Local provider forgot about us and left us waiting at the airport for nearly 45 minutes; we had to call them. Then they lied and said that the driver was stuck in traffic. We know this was a lie because when the driver finally showed up (without a sign with our name and wasn't even sure who they were picking up or where they were taking us) he said the provider had just called him to "ask for a favor" to pick us up. Not good. Very unprofessional of a transportation provider business. Zero stars

We have confirmed that a delay occurred because the driver assigned to your transfer had a personal problem and had to be absent while en route. The supplier had to send you another driver and that is why the delay occurred. We are sorry for the inconvenience caused, and compensation has been made accordingly.

I travelled with friends
8

10 / 31 / 2019

E
Eslany Alvarez

New York , United States Minor Outlying Islands

The only thing I didn't like is that I was expecting them at 330pm, at 335pm I called because they were already late and I had to get to the airport on time.. the person whom I contacted said that I was scheduled for pick up at 430pm and that wasn't true.... I send a picture of my voucher to show them the right pick up time and they send a van ASAP so we were picked up at 400pm, thank God I got in touch with them otherwise I would have been late

I travelled with my partner
10

01 / 17 / 2023

F
Francisco Ferez Velazquez

Madrid, Spain

El vehículo estaba súper limpio y el conductor ha sido muy hablé durante todo el recorrido, nada que objetar un 10 en todos los sentidos Translate this opinion into English.

The vehicle was super clean and the driver has been very talkative throughout the trip, nothing to object to, a 10 in every way Opinion translated. Show original.

I travelled with my partner
10

12 / 27 / 2022

M
Maria Del Pilar Lucena

Rosario , Argentina

I travelled with my partner
10

12 / 04 / 2022

S
Samuel

Chile

Quisiera agradecer enormemente la excelente disponibilidad y paciencia de nuestro chofer de jamilsa transtour en Cusco. Debido a un retraso que tuvimos en los trámites del aeropuerto. Nos espero pacientemente y nos brindó confianza y seguridad. Translate this opinion into English.

I would like to greatly thank the excellent availability and patience of our jamilsa transtour driver in Cusco. Due to a delay we had in the procedures at the airport. He waited for us patiently and gave us confidence and security. Opinion translated. Show original.

I travelled with small children