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Civitatis reviews
We show you the latest reviews from customers who have booked with Civitatis. All reviews are from customers who have booked and travelled with us. When a traveler completes an activity, we send them an email for them to rate the service. In this way, we can improve the quality we offer. Our own opinions, which are the most valuable to know what to expect from each service, we also receive reviews on external websites such as eKomi or Trustpilot. On these sites, anyone can give their opinion, whether they have traveled or not, and the comments are usually more generic, for example, about customer service.
Actually, the process worked as designed, but the process was not explained in the paperwork sent to me prior to exiting my ship. It would have been nice to know exactly what to do when exiting the cruise terminal such that I would not have had to call your office to get clarification on what to do. I was expecting the bus to leave from the Cruise terminal, not knowing that you had to meet us at a central location because you were not allowed to pick up clients at the terminal.
Sebastian was very good in explaining historical and geographical significance of Melbourne spots and arcades. I had a very good time exploring the Flinders Station area along with him.
09 / 11 / 2585
Danaeljebbeh
Beirut, Lebanon
Free Walking Tour of Lisbon Lisbon
Lost Joao and couldn’t find him to give him the tip at the end, I think there was 30 minutes left when we lose him :(
06 / 30 / 2025
Jeffrey
The United States
Fiumicino Airport Shuttle Civitavecchia
Actually, the process worked as designed, but the process was not explained in the paperwork sent to me prior to exiting my ship. It would have been nice to know exactly what to do when exiting the cruise terminal such that I would not have had to call your office to get clarification on what to do. I was expecting the bus to leave from the Cruise terminal, not knowing that you had to meet us at a central location because you were not allowed to pick up clients at the terminal.
06 / 30 / 2025
Kameshwaran Swaminathan
Trollhattan, Sweden
Free Walking Tour of Melbourne Melbourne
Sebastian was very good in explaining historical and geographical significance of Melbourne spots and arcades. I had a very good time exploring the Flinders Station area along with him.
06 / 30 / 2025
Anonymous
Kuala Lumpur, Malaysia
Antwerp Free Tour Antwerp
Luc was very knowledgeable and he inserted some funny anecdotes here and there. Truly enjoyed the walking tour.
06 / 30 / 2025
Amanda Oconnor
Jamaica
Lima Sightseeing Tour Lima
It was exceptional and the bilingual tour guide was awesome.
06 / 30 / 2025
Annabel Murphy
Brisbane, Australia
Fiumicino Airport Shuttle Civitavecchia
The only issue I have is the lack of seating while waiting for the shuttle.
06 / 30 / 2025
Stanley Jones
Wirral, United Kingdom
Bruges Free Tour Bruges
Very informative very interesting really nice guide
06 / 30 / 2025
Nancy
Phoenix, The United States
Free Walking Tour of Krakow Krakow
Very informative
06 / 30 / 2025
Pablo
Miami Beach, The United States
Singapore’s Historic Chinatown Walking Tour Singapore
Ping was awesome! She made the tour really fun, full of interesting facts. And lunch was so savory!!
06 / 30 / 2025
Karla
Lochgelly, United Kingdom
Free Walking Tour of Dublin Dublin
Very recommended. Tour guide was very knowledgeable, interactive and funny. Really enjoyed.